December 31, 2024 - January 1, 2025
New Years Double
Rules and Policies
Refunds, Changing Distances, and More!
Refunds
We are one of very few races that allow refunds (up until the deadline of three days before the race). Because of that, and the logistics of managing things for an operation run by only one person, transfers and deferrals are not an option.
If you request to move to a virtual race, there will be no refund of the entry fee difference, and it is subject to the Race Director's availability to ship the package and what available shirts and medals we have. Do not ask to move to a virtual race AFTER December 10.
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Refunds will be processed for all those requested by December 28th. Email us to request a refund. If you cancel your race and do not request a refund, it will be considered a donation to the race organization and its charitable endeavors. Your refund will have an administration fee deducted - one fee per person, regardless of the number of races you are signed up for at this event.
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Refunds will be subject to a $20 administration fee until October 1st
Refunds will be subject to a $30 administration fee until November 1st
Refunds will be subject to a $40 admin fee after that until December 1st.
Refunds will be subject to a $45 admin fee after that until the end of December 28th. Refunds will be processed after the race for those requesting in the week before the race. This is a small race production company, and it takes time and effort to process refunds on top of an already long to-do list of race-related items.
Uterine Change Refund Policy
So while some races have started to offer a Pregnancy Deferral Policy, we take it one step further to create even more equity when training and racing can come with extra complications for those with female reproductive systems because those individuals can go through physical and emotional changes that make training or racing more difficult to plan for and more difficult to accomplish! Our Uterine Change Refund Policy says that if you have an expected or unexpected start or end to a pregnancy after registering for the race and you need to cancel your entry, we'll refund 100% of your entry fee, not subject to our usual admin fee listed in the Refunds section. Email us and cite the policy - no additional info has to be volunteered, we trust our runners this offer won't be abused - and we'll get that refund to you.
Bib Transfers and Entry Deferrals
Because we have an extensive refund policy where most races offer no refund opportunities, we will not allow bib transfers or entry deferrals. After registering, should your plans change, up until the deadlines above, you can
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Request a refund in which we will pull off the wait list for the next person if the race is sold out
Switch race distances as long as it can be accommodated
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Note that it is never okay to allow someone to else to use your bib. This can lead to serious liability and medical risks in the chance of emergency and jeopardize the future of the event for everyone. Those who give their bib to another and those who are not registered and accept a bib from a registered participant may be subject to future ban from The Active Joe events.
Wait List
Each distance will have a wait list once a day/distance combo sells out. Preference is always given to currently preregistered participants switching into a day/distance over those on the wait list.
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There is no entry fee associated with getting on the wait list. Any processing fee by the registration system is separate, and their charge is to maintain your information in a database and keep your credit card information confidential for the case where you could come off the list.​
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We will email you if you come off the wait list, and you will have 24 hours to approve or decline the entry and associated entry fee.
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We do not publish or answer how long the wait list is. No one can predict how many refunds we will have requested for each distance and day combo, so knowing how long the list is has no practical use.
Switching Days or Distances
Down/up-grades/Day changes by existing participants will be accepted until December 28th and only while bibs and medals/plates remain available for that day/distance combo.
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Our top priority in the case-by-case decisions to allow distance changes as requested will be to make sure that, no matter your speed, you receive the medal for the distance you signed up to complete, should you complete it. Luckily, in ordering medals, we account in our order for the chance that some people may want to switch. But of course, we can't have 500 entrants all switch to the 5K - there just wouldn't be medals for everyone.
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There is no refund of the difference in entry fees if you switch down to a shorter distance.
Dropping Down Distance Mid-race
No dropdowns allowed mid-race in any distance. If you can't finish your race distance, please inform the race staff so that we know you are off the course and so it is recorded.
Rules
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See our Transgender Entrant Policy which applies to all races produced by The Active Joe and seeks to support, include, and protect the privacy of the transgender athletes who attend our races.
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See our Non-Binary Athlete Entrant Policy which applies to all races produced by The Active Joe and seeks to create a supportive and inclusive environment for our non-binary athletes and addresses how those with a Non-binary gender will be handled in the registration and timing processes.
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No dogs or strollers are allowed on the race course for the safety of all.
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Runners and walkers are both welcome, as long as you can finish by the time limit.
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Entry fees are non-refundable, including in the case of inclement weather.
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No refunds will be granted if you downgrade at any time.
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This is a private event, so unregistered participants are not allowed. "Banditting" (as this action is referred to) is frowned upon in the running community and unfair to the runners who paid for the opportunity to participate. Race entry fees go for a lot more than water on a course, medals at the finish line, and a shirt in your race packet. It also exposes an event to serious liability risk. It stresses race resources that were calibrated for the sold-out number of participants and therefore can put other participants', the paid participants, health or safety at risk. Those who bandit any portion of the race may be banned from future events by The Active Joe.
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Note that it is never okay to allow someone else to use your bib without a proper bib transfer arranged with the Race Director. This can lead to serious liability and medical risks in the chance of emergency and jeopardize the future of the event for everyone.
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Our primary goal is to provide a safe event for participants, volunteers, and the community alike. If something arises that threatens that safety, then a) the event will be altered as it is reasonably possible without stressing other resources, b) the events may be delayed during the morning, or c) the event may be canceled. The event can not be rescheduled for another date due to resource availability in the event of cancelation.
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Event shirts not picked up at packet pickup or race day will not be mailed.
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*All items above subject to potential significant change.